CrossCountry Mortgage LLC

Testimonials

Kim is absolutely phenomenal. She went above and beyond to ensure that this process was successful. She could not have been more helpful or knowledgeable! Kim treated my wife and I like family. We wouldn’t recommend anyone else.

-Lonnie Palmer
I can’t say enough about how on top of things and helpful Kim was. I rarely leave reviews because I normally don’t care about those things but thought that other people could greatly benefit from using her.


-Christopher Westerman
Kim is top notch, efficient and so well organized. The process she has in place provided us with the smoothest home buying process that people can only hope for. Stress free. She informs exactly what would be needed upfront and works ahead.

-Saumira Poorsaleh
Kim was the best! She was there practically 24/7 for us which meant a lot to us. She has a very pleasant voice that no matter how bad the day has been going she made you feel that you are special. She answered our questions immediately which kept us focused on new questions that arose as we went forward on purchasing our home.

-Arthur Zavala
I am glad I switched from the previous Home Loan Lender to Kim Jones. Her knowledge, patience and great attitude in assisting my wife and I navigate through the entire process, was nothing short of a consumate professional! I would definitely use Kim again and highly recommend her for your home loan needs.

-Albert Bolivar
Mrs Kim Jones professionalism, knowledge and patience were amazing. Any question I had or any obstacle that we faced, Mrs Kim Jones found the answers and found the way to handle the situation. Great experience! Would definitely recommend her and would go to her again!

-Luis Villalta
Kim and her team were a pleasure to work with. She made us feel confident in our home buying experience knowing that she was knowledgeable and trust worthy. We plan to use her again in the future after such a positive experience. Thank you Kim!

-Alysa Crawford
Super on top of everything and by far the best experience I’ve had buying a home.

-Kyle Crawford
Couldn’t have bought my first home without her and if I’m ever in the market again to buy another home? There’s no one else I will trust.

-Corbin Haro
Kim went above and beyond to walk us through every step of the process, answering any and all questions we had. She was always happy to help and in good spirits no matter what she had going on. We couldn’t have done this without her. Thank you Kim!

-Lauren Copeland
Kim is absolutely phenomenal. She went above and beyond to ensure that this process was successful. She could not have been more helpful or knowledgeable! Kim treated my wife and I like family. We wouldn’t recommend anyone else. Kim is efficient and operates with a professional expertise that was greatly appreciated.

-Lonnie Palmer
I can’t say enough about how on top of things and helpful Kim was. I rarely leave reviews because I normally don’t care about those things but thought that other people could greatly benefit from using her. I never felt pressured and if there was a way to get something done to save us money or make things more simple for us then she made it happen without any hesitation. Seems rare nowadays but she was a very kind and honest person.

-Christopher Westerman
Kim is top notch, efficient and so well organized. The process she has in place provided us with the smoothest home buying process that people can only hope for. Stress free. She informs exactly what would be needed upfront and works ahead. On top of being very knowledgeable in what she does, she also knows escrow side processes and gets ahead of any matters- a rare expertise as most don’t know all sides.

-Saumira Poorsaleh
Kim was the best! She was there practically 24/7 for us which meant a lot to us. She has a very pleasant voice that no matter how bad the day has been going she made you feel that you are special. She answered our questions immediately which kept us focused on new questions that arose as we went forward on purchasing our home.

-Arthur Zavala
I am glad I switched from the previous Home Loan Lender to Kim Jones. Her knowledge, patience and great attitude in assisting my wife and I navigate through the entire process, was nothing short of a consumate professional! I would definitely use Kim again and highly recommend her for your home loan needs.

-Albert Bolivar
If you are in the market for a home loan, I implore you to please chat with Kim! Not only is she the most knowledgeable lender I’ve ever worked with (and I’ve worked with many as part of my title career), but she is the kindest and most efficient as well!

-Alyson Rodgers
Mrs Kim Jones professionalism, knowledge and patience were amazing. Any question I had or any obstacle that we faced, Mrs Kim Jones found the answers and found the way to handle the situation. Great experience! Would definitely recommend her and would go to her again!

-Luis Villalta
Kim and her team were a pleasure to work with. She made us feel confident in our home buying experience knowing that she was knowledgeable and trust worthy. We plan to use her again in the future after such a positive experience. Thank you Kim!

-Alysa Crawford
Couldn’t have bought my first home without her and if I’m ever in the market again to buy another home? There’s no one else I will trust.

-Corbin Haro
Mrs Kim Jones helped and assisted me purchase my first home for my family. From the first call I made to her she was honest and sincere with anything we discussed. The process was very smooth and simple. She’s the person you want in you corner. I’ve even gotten calls and texts since closing asking how things are doing.

-James Pierce
Mrs Kim jones helped me purchase my first home and to be honest I thought it would be much tougher than it ended up being. Since the first call I made to her she was honest, helpful and sincere whenever we talked. Anything she told me she followed thru on to a T. She was patient with all my concerns and questions not to mention it was a very quick process.

-James Pierce
Personal, very on point , help at all hours. Fought for everything we need. Truly amazing

-Nicholas Gifford
Kim was extremely helpful and always available throughout the process. As a first time homebuyer, she was very patient with answering all questions and explaining everything. My wife and I can not thank her enough.

-Ashikur Rahman
Kim handled our transaction with expertise, expansive knowledge, and treated us like family the whole time. It was an amazing experience from start to end & we cannot recommend hee enough! If we could give her 1,000 stars we would! Thank you, Kim!

-Billy Rodgers
Personable, direct, and honest! Most communicative and respectful person in the industry. Hats off to Kim!

-Girard Phelan
I don’t know where to start. I’d give a 6th star if I could. Kim was there to answer all of our questions and really went the extra mile in making sure we had a seamless closing process.

-Renae
Kim went above and beyond to walk us through every step of the process, answering any and all questions we had. She was always happy to help and in good spirits no matter what she had going on. We couldn’t have done this without her. Thank you Kim!

-Lauren Copeland
From start to finish, Kim made the mortgage process very smooth and exquisite. My wife and I are overjoyed to be moving into our new home. Thank you Kim!

-Tuong Le
Your representative Kim Jones made our experience a pleasant one, by keeping us informed and making sure all our documents were in order. She patiently answered all our questions, and made us feel welcome to touch bases on any issues we weren’t clear about. Kim made sure all our money paid up front was added on to our closing bringing down our differential.

-Frank Chatman
I’m a retired veteran who has never used the VA home loan benefits and had planned to use it for our post-retirement “dream home”.She still answers my questions and I continue to give her grief. :-). Thank you Kim!!

-Wade Hayes
Kim and her entire team were amazing! They were patient with us as we learned the process of buying our first VA Home loan. The team took the time to explain the process and ensured that we knew what we needed to keep moving forward.

-Victor West
Mrs. Kim is everything. She changed my life. I messaged her on a Sunday morning and told her I had gotten turned down to get a VA loan, and in less than 12 hours, she had me approved for a loan.

-Johnnie Louis Landry II
Kim and Christie are great. I found them through Texas Veterans Land and after reading all the positive reviews, I thought I would give them a chance. I am sure glad I did, as I could not be happier with the way I was treated. I would rate the two of them higher than 5 stars if it was possible.

-Tommy Zuniga
Kim and Christie are great. I found them through Texas Veterans Land and after reading all the positive reviews, I thought I would give them a chance. I am sure glad I did, as I could not be happier with the way I was treated. I would rate the two of them higher than 5 stars if it was possible.

-Thomas Christopher Zuniga
The process from pre approval to closing was very fast.

-David Erik McDoniel
Mrs. Jones was very professional and patient about everything. She made things go easy and smooth.

-Alma Petty
If you are looking for a home mortgage, Kim Jones is who you need. She is AMAZING! As a veteran I knew of my VA benefits, however she informed me of the benefits Texas has for Veterans through The Texas Veterans Land Board.

-John J
Kim, guided me through the mortgage process very carefully and at my pace. She cares for you as a sister or aunt would. I am very grateful for you advice and guidance.

-John Michael Johnson
Great communication with everyone. Really helped walk us through the process.

-Darla Zuniga
Very helpful always keep informed always answer my phone calls walk me through the process in detail

-Bobby Lenor Jr.
At 56, this was my first mortgage and I’m the internal pessimist. She builds your confidence up when needed but can be very stern when it comes to all the complicated rules and the importance of following them to a “”T””.

-Stacey Franklin Wisenor
Kim’s reassurance’s that everything will work out, and it did!

-Jeremy Lee Luna
My experience with Kim was the greatest possible. She is very knowledgeable and it showed throughout the process. I would highly recommend Kim and her team to guide you through the home loan process.

-Charmaine Patterson
Kim was their very step of the way, she was competent, professional, and courteous. If there was a problem she fixed it. If I didn’t understand something she took the time to explain it to me. She is a real asset to AMCAP

-Marcel J Blanchard Jr
Kim’s customer service was awesome and she helped us every step of the way for our VA Loan.

-Deborah Blanchard
Ms. Jones took on a loan application on a Friday evening after issues with my real estate deal. She worked diligently to sort through the issues and salvage the deal on the house my wife and I wanted.

-Lamar Jerome Patterson Sr
Kim Jones is the best in the business. She was very attentive to our family and our home loan needs. We are so grateful to Kim and all of her hard work to get our new home loan closed. Thank you so much and be blessed.

-Charmaine Patterson
Kim made every step of the home buying process as seamless as possible! She was extremely knowledgeable and helpful in every aspect. Will be recommending her to others!!

-Cole Wesolick
Kim was incredibly responsive and provided guidance when needed. She went above and beyond to make our experience seamless. Closed in 3 weeks!! WOW. Would recommend!!

-Cole Daniel Wesolick
Kim is a excellent loan officer, she took care of all our VA hurdles and never stopped fighting for us. I would definitely use Kim and her team again and recommend her to anyone!

-Tory_Brooke Loveless
Kim was always at the ready to answer any questions and help ease our mind through the entire process. When things got stressful she was there to fight for our family and we will never forget her kindness.

-William Tory Loveless
Kim ensured I had the necessary information to make an informed decision. Whenever issues occurred she fixed them in a timely manner.

-Michelle Simone Betton
Kim’s all around experience with her profession was phenomenal. Her communication skills were beyond exceptional. She ALWAYS kept us in the loop. She answered our questions even the hard ones in detail and with such professionalism.

-Roger D Neely Jr.
Kim Jones dedication, positivity, and her amazing team<

-John Alonzo Davila
Kim kept us informed all the way. Kim has a great personality and You can tells she cares! She is AWESOME!!

-Yolanda Neely
Kim was passionate about working with us and protecting our rights. She was always available w for questions and explained things effectively. Home buying can be a stressful experience and Kim made it bearable all the way to the finish line!

-Brooke Loveless
Efficient & timely communication without the outrageous pressures to submit required documentation every 2 -3 days as other loan originators use.

-David D Haven
There wasnt any excessive hassling or unnecessary calls.<

-Lesli Haven
she was very nice and professional

-Jamarcus Deaundre Goolsby
My husband and I had to move to the Houston area fairly quickly from San Antonio and Kim and her team worked hard to ensure my husband and I understood the process and was available to answer all our questions at a moments notice. If you’re a Veteran, contact Kim!

-Alonda Flores
Kim was amazing to work with. She’s very knowledgeable in her field and has been beyond helpful throughout our home buying process with AmCap..her years of experience shows in how proficiently she does her job, I honestly can’t say enough good things about mrs. Kim…

-K r i s t i n a
Kim was amazing to work with. She’s very knowledgeable in her field and has been beyond helpful throughout our home buying process with AmCap..her years of experience shows in how proficiently she does her job, I honestly can’t say enough good things about mrs.

-Kristina Leino
Mrs. Kim is relatable and understands the needs of my family. She went above and beyond her field of specialty to help us with what we need to secure the loan. She’s friendly, full of empathy and Godly in nature. Honesty is her hallmark, i will always recommend her to anyone and everyone who needs help. We cant thank her enough…

-Kingsley Emedo
Mrs. Kim is relatable and understands the needs of my family. She went above and beyond her field of specialty to help us with what we need to secure the loan. She’s friendly, full of empathy and Godly in nature. Honesty is her hallmark, i will always recommend her to anyone and everyone who needs help. We cant thank her enough…

-Kingsley U Emedo
Kim Jones is extraordinary at what she does! She was extremely clear and concise with her instructions and items needed to facilitate the loan. She made everything easy breezy!!

-Eric D. Woolridge
Kim is very easy to work with, very detail oriented and extremely passionate about working with veterans. Kim makes it her duty to help veterans get the best treatment that they deserve and help us feel like we are a family member! I absolutely loved working with Kim. She was great to work with, always explained everything well and was helpful.

-George Azan Pusey
Kim is an expert! She communicated thoroughly throughout the process, making sure I understood everything. Kim took amazing care of me and now my kids and I will able to start our next chapter in our new home!

-Krista Fithian Mery
Kim supported us when the closing was in danger of collapsing due to issues with the seller and title company.

-Clayton Lamar Williamson
Awesome experience! I felt that Kim Jones was on our side and working for us (not just another person).

-Matthew David Vierling
Kim Made it great! She educated us, walked with us and was avail whenever we needed her. Made the process so streamlined

-Anna Vierling
The level of communication and issues or problems that needed to get resolved. The professionalism, leadership, and knowledge and wisdom Mrs. Kim and Mrs. King showed during my process. This was overall awesome experience. A great team and if I could I would promote

-G
The level of communication and issues or problems that needed to get resolved. The professionalism, leadership, and knowledge and wisdom Mrs. Kim and Mrs. King showed during my process. This was overall awesome experience. A great team and if I could I would promote

-Luis Alberto Pulido
Best place to get a mortgage. Mrs. Jones is the best in the business! Hands-down:-)

-Arlene Ceasar
Mrs. Jones was a GOD sent! After dealing with one lender for quite a while, I found out about Mrs. Jones through the TXVLB. Words cannot explain how reassuring I felt, after speaking with Mrs. Jones, within the first two minutes of our conversation. She was very pleasant and friendly.

-Braun E Bryant
customer service, & Kim was very knowledgeable about everything. She did an awesome job.

-Arlene Bryant
Kim is the best. She is helpful, thoughtful, and easy to deal with. I would use her again.

-David Bryan Thomas
God bless her and take her business to the next level she is ready. The best at what she does

-Derrick Dewayne Harris
customer service, & Kim was very knowledgeable about everything. She did an awesome job.

-Arlene Bryant
Kim is the best. She is helpful, thoughtful, and easy to deal with. I would use her again.

-David Bryan Thomas
Kim made a stressful process as easy and smooth as humanly posable….I would recommend her to everyone I know.

-David L Coleman Jr.
Our experience with Kim could not have been any better. She was professional, incredibly quick to respond and always kept us up-to-date with the status of our loan. We could not have asked for a better experience.

-Ashley Standard Coleman
Awesome

-John Anthony Downs
Kim has been terrific in assisting with a difficult situation. She went out of her way to make ends meet and get things done on time

-Patrick Michael Spera
Kim and her team were straight forward with what they needed and the process was made even easier by the incorporation of the client portal. In the past having to “snail mail” documents or deliver documents in person made the process painful! This process was simple!

-Darrin Christopher Franklin
Kim and Mandy were great to work with and made the entire process les stressful.

-Sophia Franklin
Working with Kim Jones at AmCap Home Loans have been the best experience of my life. I was turndown because of my credit score.

-Bibi Cardona
Working with Kim Jones at AmCap Home Loans have been the best experience of my life. I was turndown because of my credit score. Kim explained to me what exactly I needed thru out the whole process.

-Bilal Fareedzai
As a military veteran I was very impressed with her knowledge and accurate information. She knows the right people on the right places to make your loan happen without any complications. I recommend her 100%.

-Ligia Carolina Caceres
Kim was great to work with! Extremely knowledgeable!

-Brandon Lynn Cook
It was great working with Kim. She was very helpful and explained everything we were going through step by step.

-Crystal Michelle Clanton Cook
Personal attention to detail and helping us through the process.

-D Bryan Thomas
Kim is extremely knowledgeable and experienced. She provided invaluable service. I am a Realtor and recommend her to my clients and so, of course, I would use her myself! That’s what kind of faith and confidence I have in Kim Jones. She is excellent in what she does.

-Jane L Thomas
Thank you for all of your help and dedication.

-Mercy Espinoza
Kim was always available for any questions or concerns that we had. She is a very kind person and extremely knowledgeable. Thanks

-Jesse Amado Espinoza
Ms Jones went above and beyond in her service to make sure we were able to refinance our home, with honesty and integrity. Ms Jones is very knowledgeable in her job. Moreover, she treated us with the utmost respect with each question we had and never made us feel inadequate in our lack of knowledge during this process.

-Jennifer Nichole Colgrove
Attention to detail and flawless closing.

-Thomas Fithian
Kim is great! She is a straight shooter, an awesome communicator, and great with TX VLB and VA loans. I have no issues recommending her to friends and family.

-Joel Thomas Powell
Very informative kept me up to date as what was going on and was always there to answer my call

-Darryl G Wheeler
Communication reduced significantly over time, resulting in major delays for us and ultimately leading us to have to explore another lender for a second loan that was our original primary focus.

-Lacey Wright
Kim is awesome. She’s always trying to make sure you get the best possible deal and even if you run into some snags, she’s got the experience to walk you through them and get the deal done. We highly recommend her.

-Cassie and John
It wasn’t anyone’s fault. It just got a little stressful at the end. Kim did great and got us through it and ultimately got the deal done despite all the hurdles.

-John Jeremy Brothers
See my husband’s comments

-Cassandra J Siegel
Kim was not only very professional in communicating with us but she was also caring, open, honest and compassionate when it came to our needs and concerns. I would highly recommend Kim to handle all of your mortgage needs. Thanks to Kim, we closed on our beautiful home right on schedule and with the results we wanted.

-Ernest Spann JR
Kim is hard working and knows her stuff. She communicates honestly and clearly on what is needed to move forward. Its very much appreciated to work with someone so professional. Thank you Kim!

-Arthur Reyes
Individual attention and answered questions.

-Linda Kay Joseph-Spann `
Kim was awesome she very knowledgeable about veteran programs

-Jamia Christine Rabb
We had some issues with our Builder and without Kim’s help he never would have gotten the approval that we needed or Builder and without Kim‘s help he never would have gotten the approval that we needed Nor would it have been done in such a timely manner. I can’t recommend Kim enough

-Taylor Marie Livoti
Experience

-Jeremy L Hicks
Kim is extremely professional and communicative. She made me feel comfortable throughout every step of the process and gave me sound advice on all things I should and needed to do. I would gladly recommend her to others.

-Justin Antwan West
The overall experience with Amcap was rewarding. Kim Jones was most helpful during the home purchasing process. From the very beginning, she exhibited the willingness to assist me, to answer my questions and address any concerns that I might have.

-Ruby H McNair
Excellent experience working with Kim, she is very knowledgeable and easy to work with. I am very appreciative and blessed to have had her working so hard to get me in my home.

-Demetria Charise Hunt
Kim Jones managed my home loan with the greatest of ease!

-Koren Nichole Maples
My wife and I were about to close with Rocket/Quicken but there were new hidden fees and interest rates were changing from what we were quoted, so I started looking elsewhere and Kim was able to get us a great rate and provided us with additional advice that improved our finance management.

-Kenneth H Wilson
Great advice during my loan application and home purchase.

-Angela Dawn Hernandez
Kim is knowledgeable and experienced. The process was seamless due to her hard work.

-Thomas Fithian
Kim went above and beyond for our family. She worked tirelessly to get us into our first home and was great at communicating with us throughout the whole process. Would recommend her to everyone!

-Alexandra Negin Haile
I had a unique situation and I really appreciate Kim taking time to advise me and walk me through my issues and ultimately help my wife and I see our dream come to fruition!

-Eric Anthony Oliver
Kim Jones was always available to answer questions and provide guidance, and she made the home-buying process as smooth as it could be.

-Gabriel Michael Reza
Smooth process and great rate

-Joshua Allen Budro
Kim did an excellent job on helping us close on our home. She explained everything thoroughly and kept us informed on changes. I would recommend her to anyone who’s looking to move to Houston.

-Jessica Leigh Hill
From the beginning Kim was great. She helped up us into our dream home and made sure that we completely understood what was going on. Her dedication to assist veterans is admirable, and very much appreciated.

-William Penn Hill IV
Very helpful, kept us well informed, always available for questions

-Jacob Carl Ackman
Kim does an excellent job at explaining what to expect. She answered all my questions and provided prompt responses to all my questions. She spoke with me at any hour of the day or night if I had a question.

-Rodrick Stephaun Foreman
Kim was very attentive and responsive.

-Heidi Ann Bushnell
Kim was such an amazing part of our home buying experience. From advice on increasing our credit scores, all the way to recommendations for home owners insurance, Kim was a rock star!!! She made our dream of home ownership a reality…Man loan agents we spoke with we unable or unwilling to help us.

-Robert W. Summerfield
We have done real estate financing in several states in the USA. Kim is the best we have worked with anywhere in the country.

-Jaret Michael Rowe
Kim Jones provided all the explanations we needed to proceed with our loan. Mrs. Jones was available every step of the way. We greatly appreciated the knowledge, explanation and advice offered to assist us in our decisions. Thank you, Mrs. Jones.

-Ricardo Alvarado
Kim was great! She helped me and my fiancé through the whole process from start to finish. Anytime we had answers she was always available!

-Tania Vanessa Uribe Deolarte
Kim helped us with our initial loan on our house. She made our refinance seamless while being personable. We love working with Kim and plan to use her in the future!

-Nancy Ruth Good
Kim worked very hard for us and kept us up to date on everything. We financed our ranch the first time and just re finance for lower payment. She stayed on top of everything and made sure everything went smooth for us. She is a great lady to work with

-Lisa Stewart
Mrs. Kim Jones was very knowledgeable. She advised us every step of the way. She was available to answer and help us with any question we had. We greatly appreciated how she kept us informed through the process and kept checking on us to ease our concerns.

-Maria Isabel Alvarado
Lady of her word

-Curtis Lee Washington Sr
Kim was very informative and provided us with the information, service and care we needed. She’s truly an amazing person and we’re truly grateful to have had the chance to work with her.

-Nicole Lynn Summerfield
Kim was very knowledgeable and she was really precise in telling us what we needed.

-Timothy Lee Rosene
Kim Jones was very helpful and gave me great advice in helping me build my credit. I would recommend her to anyone. I appreciate everything she has done to help me and my family.

-Erika Guisselle Navarro
Kim was great, she always answered any question I sent her way. Thanks Kim

-William James Durkee
I was referred to Kim by the Texas Veterans Commission and she has been nothing but outstanding at helping us. My wife’s credit wasn’t too good at first, so she gave us advice and helped us build it up so that we were able to purchase our house. She stayed in communication the whole time and constantly made sure that we were doing good.

-Francisco Prieto Hidalgo, Jr.
Kim was very understanding and made the entire process feel quick and easy.

-Corey Girard Campbell
Kim is one of a very few bankers willing to work with veterans and the TVLB.

-Jay Schultz
Kim was very helpful, open, and honest throughout our refinance process.

-Ricky Rodriguez Banks
Kim was very open, straightforward, knowledgeable, honest, helpful, and polite. She guided us through the process without any hiccups. I would highly recommend her to anyone.

-Courtney Anne Banks
Kim was informative and supportive during the purchase process. She was a knowledgeable resource and continues to be a resource after the loan completion. It is good to know there is someone you can call who knows the system.

-Robert L. Lewis
She was very on and off with communication, some days she got right back to us and when we were about to pay for our home inspection we could not get ahold of her for over 48 hours. She also led us on to believe she has already approved our loan, then case back and said we had gotten denied and that we were forwarded a denial letter. It’s since been 2 days and we never received a denial letter. Very unprofessional and we will not recommend her or your company to anyone.

-Reigan Will
Kim Jones attention to detail and trusted advice from her experience as a loan officer proved to be invaluable and made buying our home a much easier process. Kim is trustworthy

-Randall Charles Moore
Kim was very helpful with every aspect of this journey. Very professional and has our respect and confidence.

-Linda Jean Moore
She will give you every option available to get the best loan for you as an individual.

-Joddie Marie Naeseth
Kim Jones is the most professional loan officer I have ever met! She is just fantastic and will go the extra mile. She gives the dilligence due and serves her customers with world class service! I would recommend her to anyone and everyone!!!

-Savannagh Kesari Ahlley
I am proud owner of my first home. I (we) my wife could not have done this without Kim Jones. She is exactly what we needed…she was aggressive, direct and most importantly professional. Thank you for everything and all you done for me. I am glad to say that I am United States Veteran Home Owner. Semper Fidelis is more than just motto. Thank you

-Donovan G. Ross
Kim was very pleasant to work with. I’m a first time gone buyer. She was very professional and knowledgeable about the lending and home buying process. No question that’s I asked was a stupid question. She communicated with me all times of the day and night, after business hours especially. Love love Kim and this great experience working with her. I’ve learned a lot from her in such a short period of time. Thanks Kim for being you!!!

-Mecheal Estell Hicks
Kim was great at keeping in contact and us up to date with everything going on. Also, gave us some sound advice and tips.

-Tuyet Nguyen
Kim Jones was very knowledgeable of her job. I believe it was AMCAP not keeping up with paperwork, having to submit paperwork several times, website not working correctly to download paperwork, need to communicate clearly and explain process so the receiver understands it.

-Markeith Hicks
Amazing service from a lady that actually cares with actions and words. We needed to close fast and she was on top of everything before it even needed to be taken care of. Took the time to answer every question and even some before I asked.

-Warren Wilson Ward
I really appreciated Kim’s honesty and candidness. Too many times agents will beat around the bush in an effort to spare feelings. Kim told me exactly what to do, and what I had done wrong in an effort to make sure there were no surprises. There were no letdowns or false hope throughout the process. (Many lenders will promise the moon then bail once it gets difficult)
She definitely worked very hard on my loan and made it work for me.”

-Michael Jerry Turner
Words cannot explain how exceptional and wonderful it is to be able to work with Kim. She is truly the best in what she does. Kim will always go the extra mile, to make sure everything is made simple and understandable. Kim made the process very easy and painless something not many individuals in her field are able to do.

-Miguel Angel Rodriguez
Kim did a great job, very happy with her patents & help.<

-Michael Ray Pearson, SR.
Great and very professional

-Reynold Jonathan Clement
Kim knows her stuff her kindness and patience She will go on and above for her clients. She made us feel like we were family

-Gwendolyn Wallace
Kim was very helpful with our buying experience. She talked us through every single step and explained everything to us thoroughly. I would HIGHLY recommend everybody use her as you will NOT be disappointed.

-Ashley Dawn Stringfield
Kim was very helpful to us throughout this process being that this was our first home purchase. Any questions we had she was very thorough giving us confidence that we were in good hands. She is a very real and personable, which is very comforting. I would recommend her to anyone I know that is interested in purchasing a home.

-Arthur John Soltero
We have used Kim for several of our loans and she always is informative, has quick response time and goes the extra mile to answer questions and keep us updated about the status of our loan and the loan processes. She was knowledgeable in both of our purchases with VA and Conventional loans. Will always be our go to!

-alyssa mal
kim is 100% the best nothing else need be said

-Justin Taylor Luckey
First Kim Jones made a friend out of us. After talking to her the first time it seemed as though we had known her forever. She is a wonderful, friendly, kind, caring person. She was so helpful in the total process of obtaining our loan. When I called she immediately answered or if I had to leave a message she returned the call immediately.

-Wilda Mae Barton
The level of service from beginning to end was exceptional. I trusted Kim and everyone in the process because they were so knowledgeable and kept me updated on every step of the process. I could not have asked for a better experience.

-Patricia Aaron Aquino
Kim was very helpful throughout the whole process and made it easy for me as a first time home buyer.

-Eric Nathaniel Reeves
I could not be more pleased with the level of service and support provide by Kim Jones at AmCap Mortgage. Kim has over 40 years experience in this industry and it shows. My wife and I were first time home buyers not knowing what to expect or what to even prepare.

-Joe Johnston
Kim was so amazing! This was our first home purchase and she was so informative. Any and every question I had she answered. I don’t think we could have done it without her!!!

-Ashley Dawn Wilson
Kim’s service was above and beyond. She had an open door policy and was amazing; i have already recommended her to others

-Megan Marie Johnston
Kim made the whole stressful experience of financing so much easier on me. She worked diligently to get the type of loan I wanted, She was always there to answer any questions that I had. She is very personable and kind.

-David Joel Salgado
We felt as if Kim was personally vested in our success. We felt assured by the level of Athourity with which Kim spoke. She was an expert in this process and professional throughout the entire process. We have already and will continue to recommend Kim Jones to friends.

-Joseph Edward Johnston
Ms. Jones professionalism and knowledgeability on on helping me as a veteran completely exceed my expectations. It was an extreme pleasure to have worked with Ms. Jones as she made the journey for me as a first time home owner as painless as possible.

-Hung The Phan
She was extremely helpful and was quick to answer any of our concerns with utmost accuracy. Very nice and pleasant to talk to.

-Ofelia Martinez
KIM JONES has been a fantastic representative to work with! Very positive experience with Professional and Expert service! I would highly recommend her for anyone needing a mortgage!

-Robbie Jansky
grate VA Rep to work with

-Armando Lagunas JR
Kim Jones from Amcap was truly amazing! She worked very hard to get us approved for our first home as husband and wife, and we couldn’t be happier with choosing to work with her!

-Gina Thomas
When we bought our house in September of 2015, we used AmCap Mortgage, since my Husband is a Veteran and AmCap specializes in VA loans. We had the privilege of working with Kim Jones, which did a great job of helping us get our loan processed and approved. She worked very hard to get all the loan documents to us in a timely manner, and we were able to close on time.

-Sabine Martinez
Short time frame and lots of people working well together.

-Ray George Nelson
Kim Jones is fantastic. From beginning to end she helped is with any questions we had. We were first time home buyers and she explained the process and got us everything we wanted and more. She has followed up and continues to follow up with us 2 years after we moved into our home.

-Nick Bounds
She took care of everything for us ! This made it a very easy process for me and my husband not having to take care of the tiny details or issues involved in buying a home. Not to mention she is a very caring and sweet lady!

-Brandee Nichele Wilkins
Kim was amazing from day one! I can’t thank her enough for helping me and my wife with our home purchase. It was such a pleasure working with her and will refer her to all my family and friends when they purchasing a new home.

-James Edward Wilkins JR
A personal touch. One on one.

-Miriam Ann Holman
This is the second time I have worked with Kim and both times I was completely satisfied. I didnt understand all the closing documents so she walked me through each line item until I understood completely.

-Christopher Rion Enroth
Very helpful from beginning to end. We started this journey together 2 years ago. Because of my credit issues we couldn’t get it done. She gave me advise on building my credit and was helpful thought all that process as well.

-Jason Lloyd O’Bannon
Working with Kim was a great experience, with all the questions and documentation required, she and her team did a great job. She is very knowledgeable about the entire process dealing with VA loans. She did a great job keeping me informed and more importantly calm when dealing with some hurtles along the process.

-Jose C. Lara
She took over the financing from someone else and saved the deal from going under.

-Ernest Estrada
I am a veteran and needed assistance with A TXVLB loan. No one my area even knew how to begin the process of this type of loan that I qualified for as a veteran. I called the TXVLB and they referred me to kim. I contacted her and she was very knowledgeable of the process. She answered all of my questions, kept in constant contact throughout the process and made sure everything went smoothly. Working with her was great and I would recommend her to anyone I know purchasing a home.

-Gerardo Salas JR
Kim Jones is an outstanding professional Mortgage broker. She delivers on everything she promises. She helped my family to get into our new house and easily navigated the Mortgage approval process. We will use her again!

-Nathaniel North Brewster
She takes care of the loan all through the process

-Lisa R Davenport
Kim was amazing! She walked us through every step of the process and answered all of the questions that we had. She stood behind us and fought for us when had issues with the builder and was open and honest in all of her dealings. I would recommend Kim to any veteran who is in the market for a new house.

-Tonya Michelle Tuggle
Very informative and knowledgeable.

-Terry Dewayne Davenport
Wow, what an awesome person to have in your corner. We are so happy Kim was there for us. She explained benefits and options in terms we could understand. I can not recommend her and Amcap enough, especially if you are a veteran. THANKS, THANKS, THANKS for being there for us!!!!!

-Jerry Thomas Tuggle
Kim Jones made my buying experience so smooth and easy and pleasant loved her personality treated me like if I was her family i can say I love her kind heart.

-Ivan Gonzalez Vazquez
She was patient and answered all of our questions thoroughly.

-Christy Nicole Dafonte
I think she did a good job, just need better communication on the process and finalization. We had so many issue with the builder and Amcap, but when Kim took it over it was better process.

-Michael Barrett
Better communication, organization and timeliness. Transparency, if something wasn’t going right, and/or was unsure on how to go about the loan being upfront would have saved tons of time and headache

-Janine Reyes
Kim made the mortgage ordeal a simple process by being very organized and telling us exactly what we needed to get our loan. She was very organized, helpful, and a true professional. Kim also likes helping veterans like me. Thanks Kim

-Hayden Hoover
A great combination of professional and personable. Extremely knowledgeable. Easy to tell that she genuinely cares about her work and her clients.

-Justin Schmidt
Kim jones is a great worker, she helped us get through tough situations. Got everything done in a timely manner and talked us through everything.

-Marlene Rosales
Kim was very easy to work with. She didn’t ask for documents repeatedly, which was what we expected due to previous experiences. Kim was never pushy about anything, but was very knowledgeable about the many different options we had. The process was very fast. We have already recommended Kim!

-Alayna Schmidt
Disclosure:
The content provided within this website is presented for information purposes only. This is not a commitment to lend or extend credit. Information and/or dates are subject to change without notice. All loans are subject to credit approval. Other restrictions may apply. Mortgage loans may be arranged through third party providers.
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